Careers

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Job Vacancy: Claims Administrator – Bloemfontein

We are seeking a committed and highly professional Claims Administrator to join our dynamic team at the Landmark Head Office in Bloemfontein. The ideal candidate must be a strong and confident individual who can handle pressure effectively. The role requires someone who is organised and self-sufficient, able to work independently without the need for micromanagement.

Key Responsibilities

The following responsibilities need to be attended to in line with the set Company Standards and Mandates.
• Receive, review, and process insurance claims in accordance with company policies.
• Verify claim documents, assess coverage, and identify potential fraud indicators.
• Liaise with clients, brokers, assessors, and service providers to ensure smooth and efficient claim settlements.
• Prepare detailed claim reports, monitor progress, and ensure the timely resolution of claims.
• Maintain accurate records for all claims and provide daily reporting on all registered Large Loss Claims.
• Demonstrate excellent knowledge of the Landmark Product.
• Employ strong negotiating skills when dealing with relevant parties.
• Manage diary systems effectively and contribute to an efficient workflow system.
• Interact and communicate regularly with Head Office managers, brokers, and clients regarding all claims-related issues.
• Handle daily correspondence with brokers and address all other claim-related queries promptly.

Required Skills and Abilities

• Possess a general knowledge of the Claims department; prior experience in this area will be advantageous.
• Matric Certificate is essential.
• Short Term Insurance NQF level 4 qualification or a Higher Certificate Short Term Insurance NQF level 5 is preferred.
• Regulatory Examination for Representatives (RE5 certificate) will be considered an advantage.
• Demonstrate meticulousness, care, precision, and thoroughness in all tasks.
• Have a minimum of 3–5 years’ experience in Short Term Insurance.
• Pertinent experience in Short Term Insurance, preferably within the Agri Market, is advantageous.
• Exhibit excellent organisational and record-keeping skills.
• Experience in interacting with brokers and clients is essential.
• Display a high level of computer literacy.

Remuneration Package

The remuneration package, which includes a pension fund, will be discussed during the interview process.

Application Process

This position is immediately available. Interested candidates are invited to submit their comprehensive CV, proof of qualifications, and a cover letter to: ronel@landmark-ua.co.za.

The closing date for applications is 17 October 2025 or as determined by the employer. Should you not receive a response within two weeks following the closing date, please consider your application unsuccessful. No further correspondence or feedback will be provided concerning the appointment of the candidate.

Employment Equity

Please note that the organisation subscribes to and implements the principles outlined in the Employment Equity Act. Preference will be given to candidates from designated groups, in accordance with employment equity principles and the employee profile of the relevant department or division.